Frequently Asked Questions
Where do you deliver?
We deliver anywhere within the M25 in London.
How long will delivery take?
Usually 3-4 days but please allow up to 7 days.
Can I get a refund?
If your Plant Pack is damaged, you can contact us to request a refund within 30 days of purchase. We can be reached at firstname.lastname@example.org.
Can I amend my order?
Sure, please just email us as email@example.com with your order number and your amends.
How do I care for my plants?
Each product page has care instructions, but we're happy to help! Message us on instagram @plantpack__ or email us and we can answer any questions you might have.